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Within assigned district/branch the Services Solution Architect is responsible for collaboration with Rockwell Automation sales and distributors to implement sales strategies and plans for assigned products and services to meet or exceed annual sales goals. Individual provides domain expertise for industries, applications, and technologies related to assigned products / services and provide ongoing support to sales engineers in closing orders.
Is responsible for establishing and maintaining engineering relationships at key accounts. Responsible for identifying customer technical / commercial challenges and engaging appropriate resources to bring issues to resolution.
Performance of these duties requires a substantial amount of independent interface with Rockwell Automation customers, system integrators, strategic alliance partners, and product division personnel.
Engages distributors in to develop specialist team, ensures awareness and appropriate knowledge of new and existing products and technologies, supports local marketing making seminars and initiatives and works with the District Channel Manager to give appropriate feedback on distributor performance.
Works within assigned geography to execute business plan by focusing identified conversion target accounts, providing ongoing support for the established Market Focused Plan, ensuring that quotations for hardware/software include related attached services, supporting local Rockwell Automation and distributor initiatives and marketing programs, and providing ongoing support to sales engineers in closing orders.
Exhibits appropriate domain expertise of focus industries and applications within assigned geography, provide technical expertise for assigned products and services and is able to provide design consultation & technical expertise to customers.
Engages in key accounts and opportunities within assigned geography by providing presentations, demonstrations, proof of concept and other activities. Is responsible for identifying ways for customers to reduce risks by creating awareness of attached services.
Supports teaming across assigned district by utilizing unique skills to assist others, leveraging other Solution Architects capabilities, engaging other district resources when appropriate and collaborating with the counterparts to maximize Rockwell Automation content within customer base.
Understands and supports established business processes and serves as primary liaison between customers and Rockwell Automation sales engineers by collaborating with business unit resources to resolve commercial/technical issues.
Ensures thorough familiarity with policies and procedures relating to standards of business conduct and trains and motivates subordinates in the importance of full compliance with the letter and spirit of such policies and procedures.
Conducts tasks in accordance with the applicable health, safety, quality and environmental regulations (state/federal laws) as well as Rockwell Automation policies and procedures.
Responsibilities for direct / indirect management of the Solution Architect(s) and Technical Consultant(s) resources including direct input regarding: performance management, goal planning, compensation, and coaching and feedback on an ongoing basis.
Bachelor of Science degree in an Engineering discipline or equivalent experience.
Minimum ten years’ experience implement sales strategies and managing the sales process including five or more years of direct sales or marketing experience.
Experience in a selling environment that entailed products and services preferred.
Previous experience with working with Channel Partners.