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Consumer Access Specialist Lead Mansfield

Job Description


Description

All the benefits and perks you need for you and your family:

-          Benefits from Day One

-          Paid Days Off from Day One

-          Student Loan Repayment Program

-          Career Development

-          Whole Person Wellbeing Resources

-          Mental Health Resources and Support

-          Debt-free Education* (Certifications and Degrees without out-of-pocket tuition expense)

-          Nursing Clinical Ladder Program*

Our promise to you:

Joining Texas Health Hospital Mansfield - AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. Texas Health Hospital Mansfield - AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Texas Health Hospital Mansfield- operates as a joint venture between Texas Health Resources and AdventHealth.

 

Schedule: Full-Time

ShiftFriday-Sunday (10:00am – 10:00pm) / Monday (12:00pm – 5:30pm)

Location: 2300 Lone Star Road; Mansfield, TX  76063

 

The community you’ll be caring for:

·       Join a family of caregivers focused on whole-person health and committed to making communities healthier.

·       Provide wholistic care for patients that extends to the spiritual level by praying with patients and families.  Chaplains are available to meet with patients, families and team members 24 hours a day, 7 days a week to provide spiritual support.

·       Help develop a brand new $150 million community hospital and medical office building that will provide services such as Emergency Services, Medical/Surgical, ICU, Women’s Services, General Surgery, Orthopedics, Interventional Cardiology and Gastroenterology.

·       Grow in your career with AdventHealth, named in 2018 by Becker’s Hospital Review as one of the “150 Top Places to Work in Healthcare”.  AdventHealth has partnered with Texas Health Resources, named in 2019 as one of Fortune’s 100 Best Companies to Work For, to build Texas Health Mansfield, which is creating new opportunities for employment and professional growth. 

·       Thrive in the Mansfield community, ranked by CNN/Money Magazine as #17 for “Best Places to Live”.  Mansfield is one of the fastest growing areas of North Texas, projected to reach more than 250,000 residents by 2023.  Future job growth over the next ten years is predicted to be 41%, higher than the national average of 33.5%.  Mansfield has top-rated schools, over 1000 acres of parkland, quality housing, a historic downtown area, recreational opportunities for all ages, and a growing business community.

 

The role you’ll contribute:

Ensures patients are appropriately registered for all service lines. Performs eligibility verification, obtains pre-cert and/or authorizations, makes financial arrangements, requests and receives payments for services, performs cashiering functions, clears registration errors and edits pre-bill, and other duties as required. Works complex accounts and manages escalations from Consumer Access Representatives and Consumer Access Specialists. Assists with departmental training and quality audits. Maintains a close working relationship with clinical partners to ensure continual open communication between clinical, ancillary and patient access departments. Anticipates and responds to the inquires and needs of clinical partners. Actively participates in extending exemplary service to both internal and external customers and accepts responsibility in maintaining relationships that are equally respectful to all. Provides PBX (switchboard) coverage and support as needed. Ensures team success in active mentoring and meeting the stated monthly collection and accuracy goals. Monitors team performance. Carries out implementation of supervisor/manager directive.

The value you’ll bring to the team:

·       Proactively seeks assistance to improve any responsibilities assigned to their role

·       Accountable for maintaining a working relationship with clinical partners to ensure open communications between clinical, ancillary, and patient access departments, which enhances the patient experience

·       Provides timely and continual coverage of assigned work area in order to offer prompt patient service and availability for all clinical partner registration needs. Arranges relief coverage during extended time away from assigned registration area

·       Meets and exceeds productivity standards determined by department leadership

·       Meets attendance and punctuality requirements. Maintains schedule flexibility to meet department needs. Exhibits effective time management skills by monitoring time and attendance to limit use of unauthorized overtime

·       If applicable to facility, provides coverage for PBX (Switchboard) as needed, which includes: full shifts, breaks, and any scheduled/ unscheduled coverage requirements

Qualifications

The expertise and experiences you’ll need to succeed:

EDUCATION AND EXPERIENCE REQUIRED:

·       High School Grad or Equiv and 1+ years experience

·       Two years of direct Patient Access experience


This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

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Join Us

The new Mansfield hospital, a 38-acre campus located on the southeast corner of U.S. Highway 287 and Lone Star Road in the Johnson County area of Mansfield, will be Texas Health's second major facility in Mansfield. Covering 50 square miles, Mansfield is located primarily in southeastern Tarrant County, with areas stretching into Ellis and Johnson counties. The city has expanded rapidly in recent years, with a population growth rate of more than 10 percent from 2011-17. The city is expected to grow from 228,244 residents in 2017 to more than 251,000 by 2022.

Texas Health Hospital Mansfield

About the area
Mansfield TX, is a dynamic, growing community with a rich history and a bright future. In its more than 100 years Mansfield has developed from a rural, farming community to a bustling suburban city of more than 73,000 people. Yet despite the explosive growth this city has seen in recent years, Mansfield has not lost its friendly atmosphere or its small-town feel. With a quality of life considered to be one of the best in the Metroplex, Mansfield offers more than 900 acres of parkland, a historic downtown area, recreational opportunities for young and old, superior rated schools, quality housing and a growing business community.

 




Our Culture

What is the culture like at AdventHealth
We have a friendly, Christian culture that inspires us to care for patients with uncommon compassion and uncompromising excellence. Because we believe that each person is created in the image of God with an inseparable connection between mind, body and spirit, our focus goes beyond treating illness toward helping people achieve optimal well-being so they can enjoy happy, healthy lives. This same philosophy of care is extended to our team members through personal interactions (team lunches, huddles, and prayer) and professional resources (ongoing education, comprehensive benefits, and employee wellness program) to help you be your best and provide the best possible care.




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