Nutrition Associate II – Production - AdventHealth South Overland Park

All the benefits and perks you need for you and your family:

• Benefits from Day One
• Paid Days Off from Day One
• Career Development
• Whole Person Wellbeing Resources
• Mental Health Resources and Support
• Up to $2000 sign on/commitment bonus

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Full Time Days

Location: 7840 W 165^th Street, Overland Park, KS 66223

The community you’ll be caring for:

When you need care, you don’t want to have to travel far. Our dedicated team at AdventHealth South Overland Park provides a full suite of medical and emergency services to communities in southern Johnson County. Our team of experts offer 24/7 emergency room services, ICU care, labor and delivery, cardiology care, surgical services, physical, occupational and speech therapy, imaging and more. The state-of-the-art hospital is connected to a medical office building with a full suite of medical services including internal medicine, cardiology, orthopedics, OB/GYN, endocrinology and more. Join us and our commitment to helping patients feel whole for their whole life.

The role you’ll contribute:

Nutrition Associate 2 acts primarily with food preparation and food safety.   Nutrition Associates perform a variety of duties including but not limited to: preparation of hot/cold recipes according to standardized recipes in the correct amount for patients and cafeteria; receiving and processing deliveries; cleanliness and sanitation of the department & equipment; assembling & delivering patient meals; maintaining a high level of food safety.  Nutrition Associate 2 must be able to work accurately and efficiently on multiple tasks throughout the day and is capable of frequently switching tasks to focus on patient requests and immediate safety/sanitation concerns.

The value you’ll bring to the team:

POSITION RESPONSIBILITIES

Customer Service

• Maintains a positive relationship with clinical & non-clinical colleagues, nutrition staff, patients, and their families.
• Demonstrates knowledge and skills for appropriate communication and courtesy using AIDET and LAST regarding service recovery.
• Strives to go above and beyond the customer’s expectations and tries to satisfy the patient/guest’s needs even when it is outside the normal routine.
• Always maintains professional behavior and appearance in the workplace through grooming, dress, language, and non-verbal behavior.

Communication

• Informs supervisor/manager of patient/guest comments and food service issues. 
• Reports equipment issues to manager to insure safety and quality of food.
• Able to use all communication tools and methods necessary to complete required tasks.
• Maintains open communication with manager regarding concerns and opportunities for development in line with AdventHealth Talent Care.
• Alerts supervisor/manager of product or ingredient substitutions/shortages.

Accuracy

• Assuring that the meal tray matches the meal ticket for patient safety as well as identify and correct any errors.
• Uses sound judgement when acting as a steward for the department’s resources.
• Consistently collects/records food temperatures to insure food safety.
• Follows recipes for patient tray line and cafeteria line.

Safety and Sanitation

• Maintains a neat, well-organized workstation.  Demonstrates clean-as-you-go method.
• Practices good hand hygiene and demonstrates proper procedures when using single-use gloves.  Restrains hair when in food prep/service areas.
• Understands and adheres to all food safety/sanitation standards related to the position and reports any areas of concern to a supervisor/manager.
• Demonstrates knowledge of the food temperature danger zone.  Demonstrates knowledge of proper food storage including FIFO, labeling & dating of items, as well as when to discard food items for the purpose of safety.
• Demonstrates safety guidelines in the kitchen including knowledge of emergency exits, fire extinguisher use, and emergency preparedness.

Job Knowledge

• Maintains patient confidentiality in accordance with HIPAA regulations at all times.
• Demonstrates knowledge of the basic diet types as well as correctly modifies food items in accordance with IDDSI guidelines.
• Understands how to accurately take temperatures of food, and record equipment temperatures in logs.
• Understands where to find and how to follow patient menu recipes.
• Makes efforts to learn new skills frequently and at a proficient level.
• Recommends additions/changes to patient and café menus, and takes initiative to create new items.

Work Readiness

• Consistently arrives on time for shift, beginning meal service(s) on time, and completes work in an efficient manner.
• Follows Nutrition Associate 2 routine to ensure that all work is produced in an efficient, timely manner and is error free.
• Consistently answers phone calls in a timely fashion and returns phone messages quickly.

Problem Solving Skills

• Capable of making reasonable, rational, common sense decisions while working with patients, nutrition staff, medical staff, and guests. 
• Takes responsibility for issues as they arise and proactively finds solutions.
• Communicates all safety concerns to department manager.

Patient Contact

• Responds to patient requests with compassion and efficiency; communicates with patients regarding service recovery.
• Verifies patient identity using two patient identifiers.

The expertise and experiences you’ll need to succeed:

KNOWLEDGE AND SKILLS REQUIRED:

• Read, Write & Speak English
• Legible handwriting
• Mathematical skills essential to job duties

KNOWLEDGE AND SKILLS PREFERRED:

• • Bi-Lingual (English/Spanish)
  • Skilled at Microsoft office suite
• Experience with a Point of Sale System
• Food Safety and Sanitation

EDUCATION AND EXPERIENCE REQUIRED:

• • 2+ years of position related experience
  • High School Diploma or GED or 4 years of relevant work experience

EDUCATION AND EXPERIENCE PREFERRED:

• • Prior experience as a line cook or prep cook.
  • Prior experience in a hospital or other care facility foodservice operation