All the benefits and perks you need for you and your family:

·       Benefits from Day One

·       Paid Days Off from Day One

·       Career Development

·       Whole Person Wellbeing Resources

·       Mental Health Resources and Support

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule:  Full Time

Shift: Day Shift

Location:  AdventHealth Porter

The community you’ll be caring for:  Denver

The role you’ll contribute:  Provide clerical/office support within a physician clinic, including, but not limited to reception, telephone, medical records, charge entry, referrals, retrieval of medical information from internal and external systems and sources.  

The value you’ll bring to the team:  

This job description is not intended to be an exhaustive list of all duties. Employee may perform other related duties as assigned.

Greet patients/caregivers and provide whatever assistance needed in a manner that reflects the high quality of services with the understanding that the provision of quality medical care requires active teamwork and professional conduct.

Provide clerical/clinical information support to all areas of the center.

Assist with the gathering and processing of all necessary information and data to complete all requirements in medical records, referral, billing, and any medical treatment purposes.

Support the review of accuracy and update patient demographic information as needed or at least annually for each patient’s medical record and in the appropriate computer systems.

Answer and place telephone calls as they relate to job duties and/or retrieve on-line/voice messaging, email including: record, transmit and assume responsibility for all incoming telephone and email messages taking accurate messages from patients/caregivers for physicians and associates.

Schedule and confirm patient appointments and revise appointments as needed.

Maintain and report patient appointment accurately in the computer system to appropriate associates and administration.

Assist in providing efficient services to patients/caregivers including: accurate documentation of new/return visits to-center/clinics – dates and times, awareness of the importance of the accuracy of the data on the visit encounter forms/superbills and all medical record documents.

Timely return of medical records per provider’s written direction and routing of medical records and encounter forms/superbills to designated areas by the end of the day.

Cross train to all clerical operations and be prepared to supplement/replace office specialist/associates work duties as assigned.

Maintain knowledge of all centers office specialists’ work assignments outside of regular daily work assignments.

Maintain adequate level of supplies and maintain work and patients areas as necessary to facilitate clean, smooth operations.

The expertise and experiences you’ll need to succeed:  

·         Education: High School Diploma or GED

·         Experience: 1 year experience in outpatient clinic, physician office, or health care setting